Terms & Conditions
DEPOSIT AND PAYMENT INFORMATION
The following terms and conditions apply to all offers or trips booked and organized by Cattaraugus Creek Outfitters (CCO FLYFISHING). Please read these terms and conditions carefully. Booking a trip, making a deposit, or making a final payment shall be considered acknowledgment that the customer has read and accepted all the terms and conditions contained herein.
MEDICAL, TRAVEL AND TRIP INSURANCE – HIGHLY RECOMMENDED!
Many deposits and final payments for trip packages are non-refundable so it is highly recommended that you purchase medical, travel or trip insurance if you must cancel, postpone, or reschedule your trip for any reason. Please be aware that this is the only way that CCO FLYFISHING can assist you with compensation for a cancelled trip. Customers are solely responsible for purchasing medical, travel or trip insurance and it is not included in any quote or invoice from CCO FLY FISHING. All medical, travel or trip insurance companies are third party service providers. For more information or assistance in purchasing medical, travel or trip insurance, click this link: https://partner.globalrescue.com/ccoutfitters/
In light of COVID-19 or any other similar virus, we do know that many standard trip insurance policies will not cover cancellations or offer compensation due to pandemics, epidemics or fear of travel, which is why “Cancel For Any Reason” policies are highly recommended. Please read and research all trip insurance policy details to fully understand coverage.
GENERAL CANCELLATION / REFUND POLICY FOR CCO FLYFISHING TRIPS
Upon trip cancellation on the part of or based on the decision of the customer, CCO FLYFISHING may assess a $100.00 handling charge to all deposits and payments received. All cancellations must be given in writing to CCO FLYFISHING.
All cancellations have the following terms and conditions:
Cancellation outside of 90 days = the trip deposit or full payment may be refunded or credited for a future trip, or transferred to another date or angler, less a $100 processing fee.
Cancellation between 60-90 days = 50% refund of deposit or payment, which may be refunded or credited for a future trip, or transferred to another date or angler, less a $100 processing fee.
On cancellation notices inside of than 60 days, no refunds/credit or transfers are given unless suitable replacement is provided by customer or CCO FLYFISHING. However, CCO FLYFISHING is under no obligation or duty to find a replacement, though we will do our best to assist in finding a replacement.
CCO FLYFISHING and its members, officers, principals, employees, and agents, have no liability or responsibility for the acts or omissions of any third-party contractors, outfitters, airlines, railroads, ship owners, charter air carriers, shuttle and taxi drivers, hotels, lodges, fishing guides or other service providers (“Third Parties”) engaged by CCO FLYFISHING on behalf of the customer, or customer directly, in connection with any trip. Customer shall hold CCO FLYFISHING and its members, officers, principals, employees and agents harmless from any and all claims, damages, expenses, penalties, liabilities, or attorney’s fees, resulting from the acts or omissions of Third Parties including consequential, direct, indirect, incidental, punitive, or special damages to property or persons.
Further, customer is subject to all tariffs, terms, and conditions of all tickets, vouchers, and contracts of such lodges, outfitters, hotels, airlines, railroads, operators, owners and contractors issued in connection with the trip, and the issuance and acceptance of any such tickets, vouchers and contracts shall be deemed to be consent to such conditions.
CCO FLYFISHING in its sole discretion reserves the right to: (1) make such alterations in the trip itinerary as it deems necessary or desirable, (2) to refuse to accept or retain as a customer, any person at any time (in such case refund will be based on the actual cost of the unfinished portion of tour), and (3) to pass on to customers all expenditures occasioned by delays or occurrences beyond CCO FLY FISHING control.
CCO FLYFISHING reserves the right in its sole discretion to cancel any trip prior to departure, in which case full refunds will constitute full settlement to any customer. Prices quoted are based on foreign exchange values and tariffs currently in effect, and prices are subject to change.
Baggage and personal effects of customer, including items purchased, are always the sole responsibility of such customer and no agent of CCO FLYFISHING is authorized to accept these for storage, safekeeping, or transportation.
Customer agrees to comply with any codes, laws, orders, ordinances, regulations, and statues of any government authority for any trip destination including layovers.
EXCEPT AS EXPRESSLY STATED HEREIN, CCO FLYFISHING DOES NOT MAKE ANY WARRANTIES, EXPRESS OR IMPLIED, TO CUSTOMER, AND HEREBY DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION WARRANTIES ARISING FROM A COURSE OF DEALING AND WARRANTIES OF MERCHANTABILITY; FITNESS FOR A PARTICULAR PURPOSE; SECURITY OR ACURACY.
These terms and conditions constitute the entire agreement of the parties with respect to the subject matter hereof and supersede all previous written or oral agreements between the parties with respect to such subject matter.
CCO FLYFISHING shall not be liable for any nonperformance or delay in performance caused by any act or event beyond its reasonable control, including without limitation acts or omissions of Third Parties, unavailability of supplies or labor, equipment failure, war, strikes, lock-outs, fire, flood, earthquake, hurricane, disease, epidemic, pandemic, plague, quarantine, any other Act of God, any law, regulation, ordinance, or other act or order of any court, government, or governmental agency.